This Privacy Policy (“Policy”) outlines how carpetcleaningvirginiabeachva.net (referred to as the “Website” or “we”) collects, uses, discloses, and protects your personal information when you use our website and services related to cleaning services, including carpet cleaning, window cleaning (with a focus on windows), and furniture cleaning. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
1.1 Personal Information: When you use our Website or engage our services, we may collect personal information such as your name, address, email address, phone number, and payment details. We only collect the personal information necessary to provide the requested services and to communicate with you effectively.
1.2 Usage Information: We may collect non-personal information about your interaction with our Website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through the use of cookies and similar technologies and is used to analyze trends, administer the Website, and improve our services.
2. Use of Personal Information
2.1 We may use your personal information for the following purposes:
- To provide the requested cleaning services and fulfill your booking.
- To communicate with you regarding your booking, including confirmations, reminders, and updates.
- To process payments and manage billing.
- To respond to your inquiries, questions, or concerns.
- To improve our services and customize your experience on the Website.
- To send you promotional offers, newsletters, or marketing communications that may be of interest to you. You may opt-out of receiving such communications at any time.
3. Data Sharing and Disclosure
3.1 We may share your personal information with third parties in the following circumstances:
- With service providers, contractors, or subcontractors who assist us in providing the cleaning services. These third parties are bound by confidentiality obligations and are only authorized to use the information for the purposes of providing the requested services.
- With our affiliates or business partners for marketing or promotional purposes, provided you have given your consent.
- With law enforcement authorities, government agencies, or other third parties if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
- In connection with a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new entity.
4. Data Security
4.1 We implement appropriate security measures to protect your personal information from unauthorized access, loss, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of your information.
5. Your Rights and Choices
5.1 You have the right to access, update, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.
6. Third-Party Links
6.1 Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.
7. Children’s Privacy
7.1 Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.
8. Changes to the Privacy Policy
8.1 We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of any changes constitutes your acceptance of such changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information: